Here are the leaders charged with building upon our history of success. It's through their keen market insights and sound risk management that we continue to push the financial industry in new, exciting and unexpected directions.
"This small group represents just some of the wonderful leaders throughout the company who bring a range of talents and expertise to the business every day."- Kathie Andrade, CEO, Retail Financial Services & Chairman, TIAA, FSB
CEO, Retail Financial Services & Chairman, TIAA, FSB
President & CEO, TIAA, FSB
Head of Banking Operations
Chief Risk Officer
Chief Human Resources Officer
Chief Financial Officer
General Counsel & Secretary
Chief Marketing Officer
Head of Mortgage Operations
Head of Capital Markets
Head of Consumer Division
Chief Administrative Officer
Head of Commercial Division
Chief Credit Officer
Serving a wide range of banking, lending and investing needs—individuals and businesses welcome.
Providing financing to high-quality mortgage originators and mortgage banking companies nationwide.
Specializing in the acquisition of residential loans from approved clients throughout the U.S.
Moving the business world ahead with expertly crafted product financing and leasing solutions.
CEO, Retail Financial Services & Chairman, TIAA, FSB Board of Directors
Kathie Andrade is CEO of TIAA's Retail Financial Services business. In her current role, Ms. Andrade leads the business unit dedicated to individual customers, helping them manage their finances and achieve a lifetime of financial well-being. Her organization offers personalized financial advice and a broad set of savings and investment solutions, including education savings, life insurance and banking services.
Ms. Andrade joined TIAA in 2008 as chief operating officer for Individual Advisory Services, bringing with her extensive experience defining and executing strategies that have enabled top-line results across a broad range of businesses, including alternative investments, brokerage, ecommerce, and commercial and private banking. She is known for recruiting and growing top talent and is highly regarded for her ability to align organizations for peak effectiveness.
Most recently, she served as president of Individual Advisory Services. Before TIAA, Ms. Andrade worked for Bank of America and its predecessor organizations for more than 20 years. She held various leadership positions throughout her tenure, including transition leadership roles during Bank of America’s acquisitions of Fleet, Merrill Lynch and U.S. Trust.
Ms. Andrade received a B.S. in accounting and finance from Providence College. In 2016, she was named one of the “25 Most Powerful Women in Finance” by American Banker.
President & CEO, TIAA, FSB
Mr. Wilson joined EverBank in 2002 and has served as President & CEO of TIAA, FSB since June 2017. Mr. Wilson was previously President and Chief Operating Officer of EverBank after having served as Chief Financial Officer since 2002. Mr. Wilson has been involved in the financial services industry since 1989. Prior to joining EverBank, Mr. Wilson was the Chief Financial Officer of HomeSide Lending, Inc. and served in various positions there since 1996. He was Vice President of Corporate Finance at Prudential Home Mortgage and also worked for KPMG Peat Marwick's National Mortgage and Structured Finance Group in Washington, D.C. Mr. Wilson has served on various industry boards, including the advisory board of Fannie Mae. Mr. Wilson received a B.A. in Accounting cum laude from the University of Utah.
Head of Banking Operations
Mr. Blasi has served as Head of Banking Operations since 2017. Previously, he served as COO, Head of Banking Operations of TIAA-CREF Trust Company, FSB. Mr. Blasi has over 30 years of experience in operations and technology management, financial management, product management, sales channel management and business transformation.
Mr. Blasi was employed by Citibank, N.A., where he led Citibank Client Services: an organization of approximately three thousand people providing phone service, secure messaging, chat, and back office services, from seven operating centers located in the US, Central America, and Asia. Prior to that, Mr. Blasi led the Citicards Transformation Management Office, and was the Chief Country Operating Officer for Citibank’s Retail Banking and Credit Card businesses in Japan.
Mr. Blasi holds an MBA degree in Finance and Management Information Systems from Syracuse University, and is an alumnus of the Graduate School of Retail Bank Management, that is sponsored by the Consumer Bankers Association.
Executive Vice President, Chief Risk Officer
Mr. Ervin has served as Executive Vice President and Chief Risk Officer of EverBank since 2014. He joined EverBank in September, 2013 as Senior Vice President and Chief Auditor. Prior to joining EverBank, from 2006 to 2013, Mr. Ervin held a variety of senior positions with Bank of America Corporation including Senior Risk Executive and Senior Audit Director. He was the Managing Director and CFO of various divisions and subsidiaries of Wachovia Securities, Inc. from 2004 to 2006. Prior positions include Chief Financial Officer of the Merrill Lynch U.S. Banks and Merrill Lynch Credit Corporation and Senior Audit Manager, specializing in financial services, for PricewaterhouseCoopers. Mr. Ervin received a B.S. in Accountancy from Villanova University and is a certified public accountant.
Chief Human Resources Officer
Ms. Estrada is the Chief Human Resources Officer. Prior to this role, Ms. Estrada was the Head of Human Resources for TIAA’s Retail Financial Services group and the Marketing organization, leading the development and execution of the human capital strategy for both areas.
Ms. Estrada is a seasoned HR executive with multi-industry experience in human capital management. Prior to joining TIAA, Ms. Estrada was the Chief Diversity Officer for ARAMARK and spent most of her ARAMARK tenure as the Vice President of Human Resources for the education sector. She has worked in a variety of HR leadership roles with Time Warner, America Online, Disney Consumer Products and Citibank. She holds a B.S., Business Administration from the University of Arizona.
Senior Executive Vice President, Chief Financial Officer
Mr. Fischer has served as Chief Financial Officer of EverBank since 2011. Mr. Fischer has over 18 years of public accounting experience with a focus on publicly held financial services institutions. As a Partner with Deloitte & Touche LLP, he provided accounting, auditing, transaction and consulting services to his clients. Mr. Fischer's clients ranged from a global insurance provider to regional banks and securities firms. Mr. Fischer is a CPA in Florida and Georgia. He received a B.S. in Accounting and Finance from Florida State University.
Executive Vice President, General Counsel & Corporate Secretary
Jim Hubbard joined EverBank in 2015 and brought with him a unique background and wealth of knowledge gained by 25 years of banking law experience. He currently serves as Executive Vice President, General Counsel & Corporate Secretary. Prior to joining EverBank, Mr. Hubbard was SVP and Chief Legal Officer of Fifth Third Bancorp and served in various positions there since 1992. At Fifth Third, he oversaw a wide range of regulatory, risk and compliance issues, including all legal aspects of securities matters, SEC filings, disclosures and debt and equity offerings. Earlier in his career, Mr. Hubbard was with the law firms of Kaye Scholer LLP and Frost Brown Todd LLC. He is a graduate of Colgate University and received his law degree from the University of Cincinnati College of Law.
Executive Vice President, Chief Marketing Officer
Ms. Johnston has served as Executive Vice President, Chief Marketing Officer of EverBank since 2013, responsible for all marketing and corporate communication functions across EverBank. She joined EverBank in 2004 as Senior Vice President, Chief Marketing Officer. Prior to joining EverBank, Ms. Johnston was Vice President of Direct Marketing at American Century Investments from 1995 to 2004 and held various leadership roles within the banking and technology industries. Ms. Johnston received her Bachelor of Science degree from the University of Michigan and her Masters of Business Administration degree from the Yale School of Management.
Executive Vice President, Head of Mortgage Operations
Mr. Koster has been an Executive Vice President of EverBank and its predecessors since 1995. In his current role, Mr. Koster leads mortgage operations and is responsible for mortgage servicing and origination operations functions across EverBank. He joined EverBank in 1995 as Executive Vice President of Loan Administration, previously served as Senior Vice President and Director of Customer Service at BancBoston Mortgage Corporation and has been involved in the mortgage banking industry since 1983. Mr. Koster is a former member and chairman of Lender Processing Services, Inc.'s Mortgage Advisory Board, is a former chairman of the Mortgage Bankers Association's Loan Administration Committee and served on its Residential Mortgage Board of Governors. He has served on the board for the local Habitat for Humanity affiliate and received a B.B.A. from Marietta College.
Executive Vice President, Head of Capital Markets
Mr. Long has served as Executive Vice President—Head of Capital Markets of EverBank since 2012. He is responsible for EverBank's Capital Markets group, which includes Business Development, Portfolio Investments and Secondary Marketing. He joined EverBank in August 1994, and has served in a variety of roles primarily related to strategic asset growth and risk management. Mr. Long has over 12 years of experience managing the financial modeling and valuation teams that oversee the mortgage servicing rights, residential loans, and investment securities portfolio. Mr. Long received his Bachelor of Science from University of North Florida in 1994.
Executive Vice President, Chief Auditor
Ms. Pappas joined EverBank in 2014 and currently serves as Executive Vice President and Chief Auditor. Prior to joining EverBank, Ms. Pappas was Vice President of Internal Audit for Lender Processing Services Inc. (now Black Knight Financial Services), where she designed the company’s internal audit function. Earlier in her career, Ms. Pappas held finance and/or audit positions with Blue Cross and Blue Shield of Florida, The PGA TOUR and PricewaterhouseCoopers. She is a graduate of The University of North Florida and is a Certified Public Accountant, Certified Internal Auditor and Certified Information Systems Auditor. Ms. Pappas also holds a Certification in Risk Management Assurance.
Executive Vice President, Consumer Division
Mr. Pataky leads EverBank’s Consumer Division, including our Banking and Home Lending businesses. He joined EverBank in 2010 to lead the newly formed Retail Sales/Service and Delivery Organization. In November 2011, Mr. Pataky was named Chief Operating Officer for EverBank Direct, our national banking business, and was appointed Executive Vice President for Banking in January 2015. Prior to joining EverBank, he had been a consultant in the financial services industry for several years and was engaged by EverBank in June of 2010 to lead the assessment of the Bank of Florida financial centers, which were acquired by EverBank. Mr. Pataky spent six years leading several divisions at Credit Suisse and nearly two decades with Bank of America/Barnett Bank, where he held senior leadership positions in areas including retail banking, telephone banking, insurance services and commercial banking. Mr. Pataky is a graduate of the University of South Florida.
Executive Vice President, Chief Administrative Officer
Ms. Perkner has served as an Executive Vice President of Strategic Initiatives for EverBank since 2013. In her current role, Ms. Perkner is the EVP and Chief Administrative Officer responsible for Strategy Deployment, business transformation and planning, bank integration, corporate real estate services and enterprise program management. Ms. Perkner also serves in a Chief of Staff capacity to the CEO. Ms. Perkner came to EverBank in 2004 after holding leadership roles at Bank of America, Barnett Technologies, CoreStates Financial, First Pennsylvania Bank and Arthur Andersen (now Accenture).
Ms. Perkner most recently served on the Advisory Board for the downtown Jacksonville, Florida YMCA, and also served on the Downtown Vision Board in Jacksonville, Florida. She graduated magna cum laude with a Bachelor of Science degree in Finance and Economics from the University of Delaware.
Executive Vice President, Commercial Division
Mr. Vieceli joined EverBank in 2012 and currently serves as Executive Vice President and leads EverBank’s Commercial Division. With over 30 years of commercial finance experience, he is responsible for a nationwide origination platform that's focused on single tenant commercial loans for essential use business properties to well-capitalized owner occupied or credit tenant properties, and multi-tenant, multifamily loans under $50 million. Mr. Vieceli also oversees nationwide equipment and lender finance in the industrial equipment, healthcare, office equipment and technology markets.
Previously, he served as President of Business Property Lending at GE Real Estate, Managing Director at GE Commercial Finance and Manager of franchise finance at MetLife Capital Corporation. Mr. Vieceli is a graduate of Santa Clara University with a B.S. in Finance.
Executive Vice President, Chief Credit Officer
Mr. Waller joined EverBank in 2012 and serves as an Executive Vice President and the Chief Credit Officer. With over 20 years of banking experience, Mr. Waller’s career has focused on bank credit risk management. Previously, he served as Senior Vice President and Chief Credit Officer, Consumer Lending at U.S. Bank in Cincinnati. Earlier in his career, Mr. Waller held senior risk management and credit positions with GE Capital, Bank of America, Transamerica, and American General. He attended the United States Naval Academy, in Annapolis, MD, and is a graduate of the University of West Florida. He received an MBA in finance from the University of North Carolina at Charlotte and he holds the Credit Risk Certification ("CRC") designation from the Risk Management Association.